.3 Parameter Voice

You have to make some adjustments in various dialogue boxes to be able to use the computer operated answering machine. We explain the procedure for two different modem types.

Switch on answering machine option

First of all you have to switch on the answering machine function in "General" of preferences. This is done in "Connect" by selecting the entry "Voice&Fax" or "Voice&Fax&Data". The answering machine is switched on and can be switched off by selecting a function without voice.

It is very important that you have got the right modem for the voice operation.

Now you have to adjust the parameter for the activation of the modem as answering machine. This is made in the dialogue box "Voice" in the pop-up-menu "preferences".The following dialogue box will be displayed:

At first some remarks about the folder the voice part of CoMa uses. If you copy the folder CoMa to your harddisk you should leave the path structure as it is. But here we tell you which folder is in use for the voicefiles.

Path for the answering machine

CoMa:Voice:Sys_Mess

 All your systems announcements which are used for remote calling have to be in this folder.

CoMa:Voice:Outgoing 

The folder outgoing has been created for time activated answering texts.

CoMa:Voice:2nd Level

All answering text accessible by PIN have to be saved in this folder. 

CoMa:Voice:Incoming

This folder is used for saving incoming calls.

And now the functions of this dialoque box:

Quality

Depending on the Chipset you can adjust various recording qualities here. The higher the recording quality the more space a file needs on the hard disk.

max. record. time

This function is included as a safety feature should the silence recognition feature of your modem fail,in wich case your modem will not switch back to on hook and in a short time all space on your harddisk will be used, also no more calls can be received.

Silence X Seconds

To make sure the recording does not stop during small silences (brainmovements of callers) enter an acceptable time before silence recognition and therefore the end of recording takes place. According to our experience 5 seconds should be ok.

Sensitivity

This pop-up-menu adjusts the sensitivity with which silence in the telephone line is recognised. The adjustment "most sensitive" is able to detect silence even at noisy connections and the recording can stop after the caller has hung up.

redirekt message to...

If you want to redirect recorded messages to a different telephone line you can activate the function here and enter the selected telephone number. If this function is activ it will be displayed.

Remote PIN 

Enter the secret PIN for remote calls here. To limit errors in recognising the PIN always has to start with an 8 unless you are only using a single number as PIN (we do advise against this though because it can lead to misuse). After that you can add up to 6 numbers. For better recognition the same number should not follow one another. If you have made a mistake type number 8 and you can start again.

no time announces (during remote calls)

You can have the time the recording has been made announced during remote calls. this function increases the telephone costs though. If you do not want to use this function it can be switched off with this button.

   If messages, answer X rings earlier as normal

If you use the remote control, CoMa is able to go off hook some rings earlier if a message has been recorded. You can detect if there is a message befor you have to pay any fee to the telephone company.

In the chapter nextbut you find more information about the voice modem we have tested.

  Record System Messages

The remote control of the answering machine needs some announces to work effective. This button opens the record box. With this it is very easy to make the necessary voice files.